Coinbase Facing Community Backlash as The Inappropriately Hold Customer Funds

Coinbase has become one of the largest gatekeepers for cryptocurrency purchases in the United States, but at the same time they are known for falling short on offering acceptable customer service, charging users extremely high and/or mystifying fees, and they now have changed their “terms” to vaguely state that they can hold customer’s funds without any real reason.

Customers have made countless complaint regarding their mishandling of their funds, but regardless of the situations, coinbase does not do the righ thing, and has diabled various emails once offering support, and simply directs clients to “submit a request” via their contact form. The contact form does not work for many, many do not receive responses, and regardless of the complaints, coinbase and it’s CEO Brian Armstrong ignore customer complaints and continue to operate without actually addressing these compiling issues.







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